Job Opening Details

Benefits Administrator – India DC

Employee Benefits

Gurgaon, India



Primary duties

  • Processes incoming payroll and data files provided by client within stated service level agreements
  • Processes EXP (participant transaction requests) tasks within service level standards (Includes Distribution, Hardship, Enrollments, Beneficiary)
  • Provides back up support to other team members
  • Assists with projects and helps in ongoing maintenance of plan procedures
  • Performs system testing as assigned including nightly checking of web availability
  • Follows protocols - escalates any processing error in a timely manner to all the stakeholders

Secondary responsibilities

  • Assists other team members in case of volume spikes to help in meeting team targets
  • Resolves issues through US contacts or escalates to team leader

Experience desired

  • 1+ years of defined contribution experience
  • Experience with Excel and Access is added advantage

Productivity and hours

  • Achieves 1,800 billable client hours annually
  • Office hours: 9:00AM – 6:00PM, Monday – Friday


Computer skills: Proficiency with respect to all computer systems used in the performance of daily tasks (OMNI, EXP, Excel, Word, etc.)

Important qualities

  • Professionalism
  • Sensitivity to quality
  • Priority identification
  • Communication skills
  • Flexibility
  • Attention to detail
  • High productivity


Milliman, Inc. is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

We recruit, hire, train, and promote without regard to race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, disability, veteran status, or any other consideration prohibited by law. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the HR department.