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Report

Bupa UK: Peer review of methodology to estimate cost impact attributable to care management initiatives

16 October 2024

Bupa Insurance Services Limited in the United Kingdom offers a range of products and services to its corporate health insurance clients that aim to keep employees well, reduce sickness absence by providing fast access to healthcare, and enable employers to recruit and retain talent. Bupa has developed methodologies to estimate and report the claims savings associated with these care management initiatives, alongside other health outcomes, clinical quality, and customer service metrics. Bupa recently commissioned Milliman to peer review the methodologies. Our report is organised as follows: 

  • Professional standards, limitations, distribution, and use
  • Review methodology
  • Results and conclusions
  • Other considerations

This report was commissioned by Bupa UK.


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