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report

Independent review of Teladoc Health’s Cardiometabolic Health Value Model

12 July 2024

Teladoc Health has developed a Cardiometabolic Health Value Model, a theoretical economic model to estimate the return on investment (ROI) and value on investment (VOI) of its chronic care multi-condition programs. Teladoc recently commissioned Milliman to conduct a review of this methodology to determine its appropriateness for estimating the ROI and VOI of the programs. This report:

  • Provides an overview of Teladoc Health's chronic care programs
  • Describes the methodology employed to estimate the ROI and VOI for these programs
  • Discusses potential limitations of the methodology 
  • Outlines important caveats and limitations of Milliman’s review of the ROI and VOI methodology

This report was commissioned by Teladoc Health.


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